operations-manager

We are looking for a professional Restaurant Manager to be responsible for managing all F&B operations and for delivering an excellent guest experience. The goal is to maximize sales and revenue through customer satisfaction and employee engagement. This position falls under Localization laws

Skills & Experience

Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards.
Preserve excellent levels of internal and external customer service.
Develop exceptional menus, purchase goods and continuously make necessary improvements.
Identify customers’ needs and respond proactively to all of their concerns.
Lead F&B team by attracting, recruiting, training and appraising talented personnel
Establish targets, KPI’s, schedules, policies and procedures.
Provide a two-way communication and nurture an ownership environment with emphasis in motivation and teamwork.
Report on management regarding sales results and productivity.
Create a marketing plan and guidelines to execute it.
Handle HR matters of the staff